Cancel subscription

If you have decided you want to cancel your Singa Premium subscription, you can do it at any time.

D
Written by Daniella Lassas
Updated over a week ago

When you cancel, your Premium subscription will be discontinued at the end of the current billing cycle, and your account will then revert to our Free tier service. Depending on how you signed up on Singa, there are a few different ways to cancel your subscription:
​ 

Subscription purchased via Singa website (singa.com)

  1. Log into your account.

  2. Click your user account (top right) and go to Settings

3. Click the Billing tab (left) and under Plan, click Manage.

4. Tap Cancel Subscription.


Subscription purchased via Google Play (Android)

If you have made your Singa subscription by using your Android device or Android TV, you can easily cancel your subscription through the Google Play Store. 

  1. Find the Singa app from the subscriptions list.

  2. Select Cancel Subscription.

You can find more information on Google Play Help


Subscription purchased via Apple Store (Apple)

If you have made your Singa subscription through the Singa iOS or Apple TV app, the cancellation must be done through your Apple ID account. 

To cancel, please follow Apple's instructions for canceling.

Or follow these steps:

  1. Go to Settings on your device →  click [your name] → click iTunes & App Store.

  2. Click your Apple ID at the top of the screen.

  3. Click View Apple ID. You might need to sign in or use Touch ID.

  4. Click Subscriptions and find the Singa app from the list.

  5. Select Cancel Subscription

NOTE: Per Apple's cancellation policy, your subscription might renew if you don't cancel more than 24 hours before your renewal date. For Apple's refunds, please see their instructions here.


Have more questions? Drop us a line: support@singa.com

Did this answer your question?