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How do I find out which email address is attached to my Singa Premium subscription?

If you're not sure which email address is associated with your Singa subscription, try the instructions listed in this article.

Updated today

If you are not sure which email you used to subscribe to Singa Premium, you can find out by doing the following:

Try logging in with different emails

Many users have multiple Singa accounts (e.g. free and Premium with different emails). Here's what you can do:

  1. Log out of Singa

  2. Log in again with different emails you may be using

  3. Check if Premium is showing as active

Check your emails

Search your email for Singa-related messages:

  • Search for keywords: “Singa”, “receipt”, “Premium”

  • Also check your spam folder

Look specifically for these:

  • order confirmation

  • payment receipt

  • cancellation confirmation

These will show you which email the subscriptions was placed with.

Check the subscription platform

Singa Premium can be purchased on the Singa website, through Apple or Google.

If you ordered through the App Store:

  • Check your Apple ID email

If you subscribed through Google Play:

  • Check your Google account email

If you subscribed from the Singa website:

  • Check the email you received your payment/order confirmation

Still can't find Premium?

Try also these:

  • Think about all the emails you may have used to create your Premium subscription or your Singa account

  • Check your Singa accounts saved on different devices (e.g. phone, tablet, computer browser)

  • Try different email addresses at https://singa.com/login/forgot. If the email you entered has a Singa account, you will receive instructions to reset your account password in that email.

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