Common Problems & Solutions
Get the best sound Having issues with Singa? Learn how to connect, use, and troubleshoot karaoke equipment for smooth performances every time.
10 articles
I’m experiencing problems with SingaIf you are having issues with the app (e.g. unexpected crashes or songs not loading properly), try if these check-ups will solve the problem
I subscribed to Premium via Google or Apple but can still only sing 3 songs. What should I do?Did you subscribe to Premium but can still only sing 3 songs? See here what you can do.
I have Premium subscription but I am only able to sing three songs. Why is that?In this article, we will explain the most common reasons why the app or web page only allows you to play three songs, as Premium is not visible.
My payment failed - what should I do?I received an email regarding payment failure, what does it mean?
Audio issues in SingaNo audio in Singa?
Why do lyrics appear too small when using the Singa web?Are the song lyrics too small on your screen when you use Singa on a computer's browser? See here how it can be fixed!
How to report a faulty song?Is the song not working properly or does it have the wrong lyrics? See here how you can report the song to us
I reported a problem with a song and it hasn't been fixed yet. What's the holdup?Errors in karaoke songs
Why can't I find all the songs I want to sing or why some songs have been removed?How can I leave a song request? Why some songs have been removed from Singa?
I can't activate a discount code. What should I do?Can't redeem our campaign discount code? Read more about what could cause it.