Common Problems & Solutions
Get the best sound Having issues with Singa? Learn how to connect, use, and troubleshoot karaoke equipment for smooth performances every time.
10 articles
- Singa isn't working properly. What should I do?If you are having issues with the app, for example unexpected crashes or the songs are not loading properly, try if these check-ups will solve the problem.
- I subscribed to Premium via Google or Apple but can still only sing 3 songs. What should I do?Here we explain why a subscription placed in the App Store or Google Play Store may not appear as active.
- I subscribed to Singa Premium on singa.com, but I can only sing three songs. Why?In this article, we will explain the most common reasons why the app or web page only allows you to play three songs, as Premium is not visible.
- Why can’t I see my songs, playlists, or Premium after signing in?Can't access your Singa account? Follow these troubleshooting steps to fix common sign-in problems and get back to singing.
- I can't log in to my Singa account. How do I fix this?If you can't log in to your Singa account, see here how to fix the problem.
- How do I find out which email address is attached to my Singa Premium subscription?If you're not sure which email address is associated with your Singa subscription, try the instructions listed in this article.
- My payment failed - what should I do?I received an email regarding payment failure, what does it mean?
- How to troubleshoot audio issues in Singa?Can't hear sound in Singa? Take a look what the issue could be.
- Why do lyrics appear too small when using the Singa web?Are the song lyrics too small on your screen when you use Singa on a computer's browser? See here how it can be fixed!
- Why do I see the message "We are not available in your country" in Singa, even though Singa is available in my country?Read here why you may see this message in Singa