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Why do I see the message "We are not available in your country" in Singa, even though Singa is available in my country?

Read here why you may see this message in Singa

Singa is currently available in total of 36 countries. See the whole list here.

If you're using Singa but the Singa app says "We are not available in your country" the issue is usually not related to your actual location. It's usually caused by your device's region setting, network connection, or the app's location detection.

Try these solutions

1. Check your iPad's region settings

  • Go to Settings > General > Language & Region.

  • Make sure the Region is set correctly (for example, the United States).

2. Disable VPN

  • If you're using a VPN or proxy, disable it temporarily and then restart Singa.

3. Change your network connection

  • Try switching from Wi-Fi to mobile data or vice versa. Sometimes the IP address you're using can cause incorrect location detection.

4. Restart the app

  • Close Singa completely and reopen it. If necessary, sign out and back in.

5. Update the app

  • Check the App Store or Google Play Store to make sure you're using the latest version of the Singa app.

If the problem persists

If Singa works normally on a laptop, for example, but the message "We are not available in your country" is still displayed on your other device, your subscription is likely valid and the problem is related to the location or network detection of the device.

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