How do I keep my devices updated?

To ensure that Singa runs as smoothly and reliably as possible, we recommend keeping both your device's operating system and the Singa app up to date. The easiest way is to enable automatic updates.

Go to Settings → General → Software Update → Automatic Updates and turn on automatic updates.

App Store apps usually update automatically. You can check the setting in Settings → Apps → App Store → App Updates. You can also update Singa manually in the App Store.

Open your device's Settings and look for System update or Software update. The menu name and location may vary depending on your device manufacturer.

Open Google Play → profile picture → Settings → Network settings → Auto-update apps.

Open Settings → System → Software Update → Update Automatically.

Open Settings → Apps → Update Apps Automatically.

Open Settings → System → About → System update. The menu name may vary depending on your device manufacturer.

Open the Google Play Store and enable automatic app updates.

On a PC, Singa is used in a browser, so there is no need to update the separate Singa application.

Open Settings → Windows Update → Check for updates.

We recommend using Google Chrome to use Singa. Chrome usually updates automatically. You can check for updates by going to ⋮ → Help → About Google Chrome.

On Mac, Singa is run in a browser, so keep your macOS and browser up to date.

Open System Preferences → General → Software Update and enable automatic updates.

We recommend using Google Chrome to run Singa. You can check if Chrome is up to date by going to Chrome → About Google Chrome.

First, check that:

If the problem persists, please contact Singa Customer Support.