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I’m experiencing problems with my mobile app
I’m experiencing problems with my mobile app

If you are having issues with the app (e.g. unexpected crashes or songs not loading properly), try if these check-ups will solve the problem

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Written by Daniella Lassas
Updated over a week ago

  • Restart the app

  • Log out from the app and log in again

  •  Update the App

  • Check your network connection

Check that your network connection is stable and working properly. You can test your internet connection speed at fast.com.

  • Close unused apps running in the background

  • Reinstall the app

 
If the issue still persists, please contact our support.

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