Are the lyrics of the song rolling on the screen, but no sound? If you have audio problems in Singa, you should first try the steps below:
If you are using Singa via app, try to delete the Singa app and reinstall it again from the App Store / Google Play Store
Restart the device
If you are using Singa via computer, clear the cache and try again
Also please check the following depending on the device you are using:
If multiple audio output devices are available, check that you have the appropriate one selected
Check device updates that you have the latest one installed
Check your speaker and headphone connections for loose cords or cables. Make sure all cords and cables are plugged in
If you have multiple 5mm jacks to plug into, especially on a surround sound system, make sure all cords and cables are plugged into the correct jack
Make sure the mute setting is not turned on and try turning up all the volume controls
Try connecting your speaker and headphones to a different USB port
It's possible that your speakers won't work when your headphones are plugged in. Unplug your headphones and see if that helps
If you're connecting to an audio device—such as headphones or speakers—using USB or HDMI, you might need to set that device as the default audio device. If you’re using an external monitor that doesn’t have built-in speakers, make sure that the monitor isn’t already selected as your default output device. If it is, you won’t have any audio
Still have issues? Please contact us at support@singa.com.