Payments & Billing
Manage your subscriptions and payment methods effortlessly. Find answers to common billing questions, learn how to update your plan, and ensure uninterrupted access to Singa.
13 articles
- What payment options are available for a subscription?Here are the options available to pay for your Singa subscription
- What subscription types does Singa have, and how do payment periods work?In this article, we go through Singa's subscription plans and how payment periods work.
- Why have I been charged for the Singa subscription several times?Read here why you might been charged for Singa Premium subscription twice or more.
- How can I change my payment card?Change your payment card to your Singa subscription
- Why can't I get a refund for my subscription?Here you will find the answer to why payments cannot usually be refunded retrospectively.
- I have canceled my subscription. Why am I still being charged?See here for the most common reasons why you are still being charged for your Premium subscription even though you have canceled it.
- Why have I been charged during the Premium trial period?Read here what could cause you to be charged during the Singa Premium trial period.
- How do I redeem a gift card?Here's how to redeem a gift card purchased on Singa's website.
- How do I redeem a voucher?How to redeem voucher-gift cards provided by other company than Singa (for example music shops).
- How do I redeem a discount coupon?Learn how to redeem your discount code for Singa.
- How do I get a receipt of my purchase?Where do I get a receipt of my purchase? Does Singa Premium include VAT?
- What is EU Payment Services Directive and strong customer authentication?Read more about the Payment Services Directive and payment security here.
- Why does Singa need my payment information for the free trial?Why is it necessary for me to provide my payment information?