Payments & Billing
Manage your subscriptions and payment methods effortlessly. Find answers to common billing questions, learn how to update your plan, and ensure uninterrupted access to Singa.
12 articles
What payment options are available for a subscription?Here are the options available to pay for your Singa subscription
What subscription types does Singa have, and how do payment periods work?In this article, we go through Singa's subscription plans and how payment periods work.
Why have I been charged for the Singa subscription several times?Duplicate billing for Singa Premium
How can I change my payment card?Change your payment card to your Singa subscription
Why can't I get a refund for my subscription?Here you will find the answer to why payments cannot usually be refunded retrospectively.
I have canceled my subscription. Why am I still being charged?See here for the most common reasons why you are still being charged for your Premium subscription even though you have canceled it.
How do I redeem a gift card?Here's how to redeem a gift card purchased on Singa's website.
How do I redeem a voucher?How to redeem voucher-gift cards provided by other company than Singa (for example music shops).
How do I redeem a discount coupon?Learn how to redeem your discount code for Singa.
How do I get a receipt of my purchase?Where do I get a receipt of my purchase? Does Singa Premium include VAT?
What is EU Payment Services Directive and strong customer authentication?Read more about the Payment Services Directive and payment security here.
Why does Singa need my payment information for the free trial?Why is it necessary for me to provide my payment information?